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iOS Troubleshooting
Introduction
Course Overview (0:17)
Apple ID
How to create an Apple ID (5:01)
Two-Factor Authentication (3:44)
Where to use your Apple ID (1:15)
Reset your Apple ID Password (3:19)
iCloud Services
Apps using iCloud (1:16)
iCloud Drive (1:29)
iCloud Photos (7:00)
Back up your Files
Back up using a Computer (2:17)
iCloud Back up (1:14)
Save your Photos and Videos to Mac (1:26)
Troubleshooting Steps
Restart (1:11)
Force Restart (0:53)
Reset (1:52)
Update Device Software (2:11)
Erase iPhone (2:36)
Restore (2:16)
iPhone Software Issues
iPhone is Disabled/Forgot Password (3:47)
Stuck on Apple Logo (1:59)
Black or Frozen Screen (0:59)
If the Device won’t Turn On (0:53)
When to Contact Apple Authorized Service Provider (0:42)
If the Device won’t Turn On
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